Terms and Conditions
Effective Date: [12.5.25]
Welcome to GradGuide (registered as Computrain Information Technologies Pvt Ltd). By accessing our services and website (www.gradguide.in), you agree to be bound by the following Terms and Conditions. Please read carefully.
1. Services Provided:
GradGuide offers the following services:
- Counseling for studying abroad
- University shortlisting based on student profiles
- English language training
- Assistance with university applications
- Assistance with visa applications
- Admission finalization
- Related support services
2. Fee Structure:
GradGuide does not charge students directly for our counseling, advisory, or assistance services. Students are responsible for all payments directly related to applications, tuition fees, visa fees, and other third-party charges.
3. User Obligations:
By engaging with GradGuide, students agree to:
- Provide accurate, complete, and timely information as requested.
- Ensure authenticity of documents submitted to universities and authorities.
- Adhere strictly to timelines and guidelines provided by GradGuide.
- Maintain respectful communication with GradGuide personnel.
4. Disclaimer and Limitations of Liability:
- GradGuide acts solely as an advisor, trainer, and facilitator. We do not guarantee admission or visa approvals. Final decisions rest with respective universities and government authorities.
- Guides and informational materials provided by GradGuide regarding countries, educational statistics, and related content are for reference purposes only. Information contained within these resources does not constitute comprehensive views or endorsements by GradGuide.
- GradGuide is not liable for any losses, expenses, or damages arising from admissions or visa application outcomes.
5. Refund Policy:
GradGuide does not charge students directly; therefore, no refunds are applicable from GradGuide for services rendered.
6. Intellectual Property:
All content, materials, guides, and resources provided by GradGuide are the intellectual property of Computrain Information Technologies Pvt Ltd. Users may use these resources solely for personal, non-commercial purposes. Reproduction, distribution, or commercial use without explicit written permission is strictly prohibited.
7. Third-party Services:
GradGuide partners with third-party service providers to enhance our offerings. These partnerships allow us to represent and facilitate these services. However, terms and conditions, privacy policies, and service liabilities of third-party providers apply independently of GradGuide. We encourage reviewing third-party terms separately.
8. Dispute Resolution:
If a dispute arises:
- Users must initially reach out in writing to [email protected] to attempt an amicable resolution.
- If unresolved within 30 days, disputes will be subject to arbitration under Indian law.
- Arbitration proceedings will be held in Andheri, Maharashtra, India, governed by the Arbitration and Conciliation Act, 1996, and amendments thereafter.
9. Governing Law:
These Terms and Conditions are governed by the laws of India, with jurisdiction exclusively in the courts located in Thane, Maharashtra.
10. Updates to Terms:
GradGuide reserves the right to revise these Terms and Conditions at any time. Users will be informed of any significant changes via email or announcements on our website.
11. Contact Information:
For questions regarding these Terms and Conditions, please contact:
Computrain Information Technologies Pvt Ltd dba. GradGuide
104 - Hubtown Solaris / Solaris One, Opp. Telli Galli
Andheri (E), Maharashtra, India - 400069
Email: [email protected]
Phone: [+91-7738711449]
By using GradGuide's services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.